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CFPB launches searchable credit card complaint database today

By | Ed Mierzwinski
Consumer Program Director

Joining agencies that regulate cars, toys and other consumer products, medical devices and airline service, today the Consumer Financial Protection Bureau rolls out a searchable online complaint database. The CFPB's new tool, for credit cards to start,  comes in the nick of time to help consumers who the LA Times warns may be tricked into automatically signing up for an over-priced junky Citibank add-on monitoring service.

Regence alters course in response to consumer outcry

By | Jesse Ellis O'Brien
Health Care Advocate

It's a difficult and confusing time to be a Regence customer. After announcing drastic network cutbacks last month, Regence altered course today in the wake of widespread criticism. But Regence customers can still expect to be paying more and getting less.

We all expect our health insurance to cover our basic health needs, but the significant differences in coverage between plans can be confusing and disempowering for consumers. What services should all health insurance in Oregon cover? Governor Kitzhaber recently convened a panel to answer just this question--and they want to hear from you!

The future of health insurance in Oregon is at stake this summer.  The state is in the middle of an ambitious effort to remake health care that holds the promise of creating a better deal for consumers—if it’s done right.

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