Blog

For Health Net Customers

By David Rosenfeld
Executive Director

If you are a Health Net customer, you may have received a notice in the mail this week. If you did, we urge you to open it.

As you may have already heard, Health Net apparently lost data servers containing personal information of 120,000 Oregonians -- including names, addresses, social security numbers, health information and financial data. Health Net knew about this problem on January 21, but is only informing customers about it this week.

If you are one of the customers affected, you likely received a letter from Health Net this week, with options to enroll in a free credit monitoring service for two years. I encourage you to consider taking advantage of this service. If you have not received a letter, but you still want to check on the status of your information, call Health Net’s help line at 1-855-434-8081.
We also recommend you take some additional steps to protect yourself:

•  Check your credit records for fraudulent activity between January 21 and this week

•  Consider placing a security freeze on your credit records

•  Familiarize yourself with other ways to protect yourself from identity theft

It is an outrage that Health Net took nearly two months to notify consumers of this security breach. OSPIRG is urging state officials to investigate whether or not the company violated Oregon's identity protection laws.

But most importantly, please be sure to protect yourself. And don’t hesitate to contact us if you have more questions.

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