Consumer Protection

OSPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products. If you have a question or concern on a consumer issue, see OSPIRG's consumer resources below, or ask your question directly. We'll get back to you with an answer.

RESOURCES FOR CONSUMERS

TROUBLE IN TOYLAND

For 27 years, OSPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for buying safer toys.

BIGGER BANKS, BIGGER FEES
In April, OSPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

RENTERS RIGHTS
In the United States, you can protect your legal rights only if you know what those rights are. Renting is a two-way street. Renters and landlords may unknowingly jeopardize their rights by not fulfilling their legal responsibilities.

Know your rights

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

President’s Recess Appointment Gives Watchdog Teeth It Needs To Protect ConsumersBrian RaeEd Mierzwinski

Kudos to President Obama for standing up for consumers this week by making a recess appointment of former Ohio Attorney General Richard Cordray to head the new Consumer Financial Protection Bureau.  The President’s action means that the CFPB now has all its powers to protect the public from unfair financial practices, whether by banks or other financial firms, such as payday lenders and credit bureaus.

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Data breaches in 2011 carry unknown personal costs

In 2011, news about the loss of personal data became background noise. Unless it happened to you.

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Media Hit | Food

Should Government Subsidize Crops Used in Junk Food?

As the obesity epidemic continues, consumer advocates at PIRG are asking whether Washington should subsidize crops used to make junk food.

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New laws for 2012

Consumers will be able to put some cash back into their wallets with a new law on gift cards.

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News Release | OSPIRG | Food

Subsides for twinkies or apples

With childhood obesity rates rapidly rising, the federal government continues to pour billions into subsidies for junk food.

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OSPIRG release "Trouble in Toyland" Report

As you shop for the kids in your life this holiday season, OSPIRG wants you to be careful of what types of toys you buy. The newest Trouble in Toyland report highlights four types of toys you should avoid: 

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Health Net data breach affected more Oregonians than previously thought

Health Net Inc. said a data breach discovered in January affected more people than originally thought and that it had erred in telling thousands of former and current members that their Social Security numbers were not compromised.

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Blog Post | Consumer Protection, Health Care

Latest Regence Health Insurance Rate Hike | Laura Etherton

Regence BlueCross BlueShield of Oregon is proposing to raise rates an average of 22% on 60,000 Oregonians. This is the fifth straight year of double-digit rate hikes. But this year, something interesting is happening.

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Blog Post | Consumer Protection, Health Care

The Oregonian and health care costs | David Rosenfeld

If you haven't seen the Oregonian's editorial on the Senate's health insurance exchange bill, it's worth a read. Unfortunately, the Oregon Senate decided to prohibit the exchange from negotiating with insurance companies to get consumers a better deal (which I'm sure insurers are happy about.)

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Blog Post | Consumer Protection, Health Care

Holding health insurers accountable for costs | David Rosenfeld

What if health insurance companies had to stand before the public and clearly justify their rate hikes?

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Blog Post | Consumer Protection, Health Care

For Health Net Customers | David Rosenfeld

If you are a Health Net customer, you may have received a notice in the mail this week. If you did, we urge you to open it.

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TOY SAFETY TIPS ON-THE-GO

From toxic chemicals to choking hazards to dangerous magnets, see what dangerous toys to watch out for while you shop.

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