Consumer Protection

DO NOT rush to change your passwords on all of your favorite websites. You shouldn’t change your password on a site until the site has fixed the Heartbleed bug, or else you risk having your new password compromised. Watch for a notice on the site, but don’t click any links in emails claiming to be from the website.

News Release | Consumer Protection

Five Years after Expansion of Oregon’s Lemon Law, OSPIRG Helps Consumers Navigate Their Rights

Five years after Oregon increased consumer protections through an expanded Lemon Law, OSPIRG today released a resource, “Oregon Lemon Law Guide,” to help consumers know their rights under the law when buying a car. 

News Release | OSPIRG | Consumer Protection

With Tax Season around the Corner, OSPIRG Offers Students Help with Taxes

As tax season approaches and many college students are filing taxes on their own for the first time, OSPIRG today released a guide, “Tackling Your Taxes,” to help students navigate their taxes.

News Release | OSPIRG Foundation | Consumer Protection

Report: Mistaken Identity Tops Debt Collection Complaints

Debt collectors trying to collect debt from the wrong person were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by OSPIRG Foundation.

Report | OSPIRG Foundation | Consumer Protection

Debt Collectors, Debt Complaints

This is the fifth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

News Release | Consumer Protection

With Privacy Breaches at Large Retailers, OSPIRG Offers Consumers Tips to Protect Against Identity Theft

In light of the recent breaches in consumers' private information at Target, Neiman Marcus and elsewhere, we've put together a resource to help you protect yourself from identity theft.

Protecting Yourself from Identity Theft

Our guide can help you to avoid, detect and recover from identity theft. 

News Release | Consumer Protection

Tips for Getting the Right Cell Phone Plan

Deciding whether or not to sign up for another two year cell phone contract can be a tough decision for many consumers. Our resource can help many consumers sort through their choices and find a cell phone plan that fits their needs and budget. 

News Release | OSPIRG Foundation | Consumer Protection

Report: In Oregon, Equifax Gets Big Complaints

A new report by OSPIRG Foundation found that the most complained-about credit reporting agency in Oregon is Equifax, and that Oregon ranks 18th nationally in credit report complaints per 100,000 residents.

Report | OSPIRG Foundation | Consumer Protection

Big Credit Bureaus, Big Mistakes

This report is the third of several that review complaints to the Consumer Financial Protection Bureau. In this report, we explore the consumer complaints about credit bureaus with the aim of uncovering patterns in the problems consumers are experiencing with credit reporting.

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