Apple is starting to get the message: Growing numbers of consumers are done putting up with stuff they can't repair.
Leaked Apple documents show the tech giant is planning to give a select few independent companies access to software, parts and training to repair the products it sells. After years of opposition to Right to Repair legislation, Apple's new policies mirror what advocates have proposed.
"Customers want options to fix their things, and Apple clearly knows it has been getting a failing grade on that," said Nathan Proctor, director of our national Right to Repair campaign, on March 28. "It’s no surprise that Apple feels it must respond."
While Apple's plan is a positive step and allows certain companies freer rein over repairs, advocates are wary. It's a small concession that still leaves Apple in control. "If Apple customers want a real Right to Repair, they should ask their legislators to pass a bill to guarantee it," Nathan said.
Photo: Campaign for the Right to Repair Director Nathan Proctor discusses legislation to make repair more accessible to everyone. Photo Credit: Staff