Updates

News Release | OSPIRG | Consumer Protection

Report: Mortgage Abuses Leading Source of Older Consumer Complaints to CFPB

Portland, OR -  Mortgages were the leading source of 72,000 complaints nationwide to the Consumer Financial Protection Bureau from consumers 62 years of age and over, followed by complaints about credit reports and debt collection, according to a new report. Oregon ranked number 14 for per-capita complaints by older consumers.

Further, legislation passed by the House and awaiting Senate action intended to cripple the Consumer Bureau would place older consumers at greater risk of harm from financial scammers. 

Report | OSPIRG Foundation | Consumer Protection

Older Consumers in the Financial Marketplace

Older Americans are at risk of harm from predatory financial behavior. An analysis of more than 72,000 financial complaints submitted by older Americans (those 62 years of age and older) to the Consumer Financial Protection Bureau (CFPB) and contained in its Consumer Complaint Database suggests that mistreatment of older Americans by financial companies is widespread. 

The stories told in these complaints reinforce the importance of the CFPB’s work to hold financial companies accountable for wrongdoing, to secure relief for mistreated consumers, and to help older Americans avoid mistreatment in the financial marketplace.

The CFPB provides a valuable service to older Americans, along with all consumers. Attempts to weaken or eliminate the CFPB could risk the financial wellbeing of millions of older Americans.

Consumer Tips and FAQ about the Equifax Breach

By | Mike Litt
Director, Campaign to Defend the Consumer Bureau

Hackers gained access to the personal data of over 145 million Americans in the Equifax breach. Here are some recommended actions consumers can take to protect themselves and answers to frequently asked questions.

Politicians in Salem are debating whether to refer to the ballot a new program that would contain health insurance premiums for Oregon consumers. OSPIRG runs the numbers to clarify what's at stake in this debate.

Report | OSPIRG Foundation | Consumer Protection

Protecting Those Who Serve

The men and women who serve in America’s military are also active consumers in America’s financial marketplace, where tricks and traps can cause harm to their finances and their lives. An analysis of more than 44,000 complaints submitted by active duty servicemembers and military veterans to the Consumer Financial Protection Bureau (CFPB) and contained in its Consumer Complaint Database finds that mistreatment of servicemembers by financial companies is widespread. The stories told in these complaints reinforce the importance of the CFPB’s work to hold financial companies accountable for wrongdoing, to secure restitution for mistreated consumers, and to help servicemembers and veterans avoid mistreatment in the financial marketplace. 

The CFPB provides an invaluable service to America’s men and women in uniform. Attempts to weaken or eliminate the CFPB could put those who protect our country in harm’s way, both while serving abroad and here at home, and even threaten national security. The Pentagon has found that financial abuses and credit reporting mistakes can cause service members to lose security clearances, resulting in lower unit preparedness.

News Release | OSPIRG | Consumer Protection

REPORT: Debt Collection Abuses Leading Source of Servicemember and Veteran Complaints to CFPB

Portland, OR – Debt collection abuses were the leading source (32%) of 44,000 servicemember complaints to the Consumer Financial Protection Bureau, according to a new report. Further, legislation passed by the U.S. House earlier this month intended to cripple the CFPB would place servicemembers, veterans and their families in “financial harm’s way,” thereby threatening unit preparedness.

News Release | OSPIRG | Antibiotics

Oregon Lawmakers Fail to Advance Bill to Protect Antibiotics

Salem, OR - A bill to protect the efficacy of life-saving antibiotics by stopping their overuse on healthy animals failed to meet a legislative deadline to move out of committee today. The lack of action comes after months of lobbying from industrial farms and out-of-state pharmaceutical companies. 

Report | OSPIRG Foundation | Consumer Protection

Medical Debt Malpractice

Millions of Americans are contacted by debt collectors every year over debt related to medical expenses.

Medical debt collectors often employ aggressive tactics and attempt to collect debt from the wrong customers – putting consumers’ credit records at risk. Medical debt accounts for more than half of all collection items that appear on consumer credit reports. A review of 17,701 medical debt collection complaints submitted to the Consumer Financial Protection Bureau (CFPB) shows that problems with medical debt collection are widespread and harm Americans across the country.

News Release | OSPIRG | Consumer Protection

New report shows millions are victims of aggressive tactics from medical debt collectors

Portland, OR - A leading consumer group, OSPIRG, released the ninth in a series of reports that review complaints to the Consumer Financial Protection Bureau (CFPB).  The latest report explores consumer complaints about medical debt, a major source of problems for consumers, since medical debt items on credit reports are often wrong or about the wrong consumer.  The report also demonstrates the need to defend the CFPB from partisan and special interest attacks.

News Release | OSPIRG | Antibiotics

KFC To Eliminate Use of Medically Important Antibiotics from Chicken Supply

Louisville, KY – The growing ranks of global health experts who have been alarmed by the rise in antibiotic-resistant “superbugs” have an unlikely new hero: KFC, the fried chicken giant.

Today, KFC U.S. announced that by the end of 2018, all chicken purchased by the company will be raised without antibiotics important to human medicine. A coalition of consumer and public health groups, including OSPIRG, had urged the company to act on the issue. 

Pages

Support Us

Your donation supports OSPIRG’s work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

Consumer Alerts

Join our network and stay up to date on our campaigns, get important consumer updates, and take action on critical issues.
Optional Member Code



OSPIRG is part of The Public Interest Network, which operates and supports organizations committed to a shared vision of a better world and a strategic approach to social change.